CarTV Privacy Policy

Last updated: 5 October 2026

CarTV ("the App") is a media player made by Lyntra Technology Ltd ("we", "us"). You supply your own playlists and media servers; the App plays them. This policy explains what data the App collects, why, and who receives it.

The short version

• Your playlists, media servers, sign-in details, and videos stay on your device. We don't record what you watch.
• The App sends usage statistics so we can see which features work and where things break.
• We advertise the App, including on Facebook and Instagram. To measure which ads bring people in, the App uses Adjust and Meta. Your device's advertising identifier is shared only if you tap "Allow" when the App asks.
• There are no user accounts, and we don't sell your personal information.

Data stored on your device

All of the following stays in the App's private container on your device and is not sent to us, except for the error details described under "Usage statistics":

• Playlists, subscription URLs, and channel lists you add
• Media server addresses, usernames, and access tokens you enter
• Favourites, playback positions, and preferences such as your chosen language
• Videos you import from Files or your photo library
• Temporary playback buffers and thumbnails, which are cleared automatically

Deleting the App removes all of it. This data is included in your device backup if you have iCloud Backup or encrypted local backups enabled — that copy is handled by Apple under Apple's terms, not ours.

Usage statistics

The App uses two analytics services. Umeng records basic statistics only: app launches and sessions, device model, iOS version, and App version. FirstFew receives:

• A device ID — a random identifier the App creates and keeps in your device's keychain, so it stays the same if you reinstall the App. It is not your advertising identifier and is not linked to your name or Apple Account.
• Device and app details — device model, iOS version, App version, language, whether you have CarTV Pro, and how many days ago you installed the App.
• Feature usage — for example, that a source was added, that playback started, succeeded, or failed, that casting or screen mirroring started and how long it lasted (and which app it came from, when the App can tell), and the steps you take on the purchase screen. These events don't include the titles, channels, or files you watch.
• Purchase history — verified App Store transactions for this App, including product and transaction IDs, purchase dates, and, when applicable, expiration or revocation dates and whether a purchase came through Family Sharing. FirstFew checks this history when the App starts, returns to the foreground, or receives a new transaction, to link purchases and restores to the App's device ID. This history report does not include price, payment method, or Apple Account.
• CarPlay connection details — when your iPhone connects to a car, the identifier and name iOS reports for the car's audio connection and related audio settings, so we can diagnose compatibility with different cars.
• Error details — when adding a source fails, the address you entered (with any password removed) and an error code, so we can tell whether the problem is in the App or in the source. When sign-in fails because of wrong credentials, the address is not sent.

Remote notifications

The App uses FirstFew to deliver optional remote notifications. FirstFew receives your Apple Push Notification service (APNs) token, APNs environment, App bundle identifier, and notification permission status for this purpose.

After the welcome screens and the tracking permission step, the App asks whether you want to allow notifications. You can allow or deny them, and change your choice at any time in Settings › Notifications › CarTV. Your choice doesn't affect your use of the App.

Advertising measurement (Adjust and Meta)

We run ads for the App, including on Facebook and Instagram. To find out which ads lead to installs and purchases, the App includes the Adjust SDK and the Facebook SDK.

• Adjust receives app installs and launches; device details such as model, iOS version, language, and IP address; the identifier for vendor (IDFV) and the App's device ID; and purchase events (product, price, currency, and transaction ID). Adjust uses this to work out which ad campaign, if any, brought you to the App, and forwards purchase and trial events to Meta.
• Meta receives app installs and launches and device details from the Facebook SDK, plus the purchase and trial events forwarded by Adjust, and uses them to measure and improve our ads.

Your choice. After you finish the welcome screens, the App asks whether it may track your activity across other companies' apps and websites. If you tap "Allow", Adjust and Meta also receive your device's advertising identifier (IDFA), which lets them match your install to an ad you saw. If you tap "Ask App Not to Track", the advertising identifier is not shared; Apple's SKAdNetwork still reports ad results to Meta and Adjust, but only in aggregated form that doesn't identify you. Your choice doesn't change any feature of the App, and you can change it at any time in Settings › Privacy & Security › Tracking.

Adjust and Meta handle this data under their own policies: Adjust Privacy Policy and Meta Privacy Policy.

Purchases

CarTV Pro is sold through Apple's App Store. Apple processes the payment; we never see your payment details or your Apple Account. Purchases made in the App are tagged with the App's device ID so they can be matched to this device. FirstFew also receives the purchase history described above. Purchase events (product, price, and currency) are sent to the analytics and advertising measurement services described above.

Our own servers

The App fetches announcements and settings from api.cartv.app, and opens the FAQ from cartv.app. These requests include your App language, system language and region, App Store country, App version, iOS version, device model, device ID, and whether you have CarTV Pro, so we can show announcements and help that match your version and region. These servers run on Cloudflare, which receives your IP address when handling the requests.

Other network connections

For playback, the App connects to the servers you point it at: the streaming sources, playlist URLs, and Jellyfin/Emby servers you configure. Those third parties receive your IP address and the requests needed to deliver the media, and they operate under their own privacy policies, which we do not control. The App also makes one request to Apple's captive-portal endpoint at launch, solely to trigger the system's local network permission prompt; it carries no information about you.

Device permissions

• Camera — only when you choose to scan a QR code to add a source. Frames are decoded on device and never stored or transmitted.
• Photo library — only when you choose to import a video. The App reads the item you select and copies it into its own storage.
• Local network — to receive videos cast from other apps and to connect to media servers on your network.
• Tracking — see "Advertising measurement" above.

All are optional. Declining one only turns off the feature that needs it; declining tracking changes nothing in the App.

How long data is kept

We keep usage statistics only as long as we need them to understand and improve the App. Umeng, FirstFew, Adjust, and Meta keep data according to their own retention policies.

Where data is processed

The services above may process data outside your country, including in the United States, the European Union, and China (Umeng).

Children

The App is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has used the App, contact us and we will delete any data we can link to their device.

Your choices and rights

• Ad tracking — tap "Ask App Not to Track", or turn it off at any time in Settings › Privacy & Security › Tracking.
• Data on your device — clear it in the App, or delete the App to remove all of it.
• Data held by us — email us to ask for a copy of the usage data linked to your device, or to have it deleted. Because there are no accounts, we may ask for details that help us find it.

Depending on where you live (for example, the EU, the UK, or California), you may have further rights to access, correct, delete, or object to the use of your personal data. Contact us to exercise them.

Changes

If this policy changes, the updated version ships with a new release of the App and the date above changes with it.

Contact

Questions about this policy: lyntraltd@outlook.com